Terms of Use

1. Terms

Welcome to Clever AI Hub, created and operated by NEUROLIFY INC, a federally incorporated company in Canada ("Company", "we", "us", or "our"). These Terms of Use ("Terms") constitute a legally binding agreement between you and NEUROLIFY INC governing your access to and use of the Clever AI platform, including our website at cleverai.app, our mobile applications, and all related services (collectively, the "Service").

When you download, browse, access, or use our mobile application or website, you are agreeing to follow and be bound by these Terms of Use. We may change these terms and conditions at any time, and it is your responsibility to stay updated with any changes made. If you do not agree to any part of these terms and conditions, you must stop using the Service immediately. By continuing to use the Service, you are indicating your acceptance of these Terms of Use, including any modifications that may be made in the future.

Clever AI is a platform that enables users to create agents, bots, assistants, and skins using our AI language models and interact with them. By using our Service, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must discontinue using our services immediately.

For purchases made through our website, Paddle.com Market Limited ("Paddle") acts as our Merchant of Record for all payment transactions. By making a purchase through our website, you also agree to Paddle's Buyer Terms and Paddle's Privacy Policy.

2. Definitions

These Terms and Conditions of Use define specific meanings for certain capitalized terms, unless the context indicates otherwise.

2.1. User-Generated Content (UGC)

User-Generated Content (UGC) encompasses all content created, uploaded, or shared by users on the NEUROLIFY mobile application. This includes personalized AI creations such as agents, bots, assistants, and images provided within the NEUROLIFY platform. The specific names of these creations may vary in the future, but they remain personalized AI creations generated by users through the NEUROLIFY platform.

2.2. Prohibited Content

Prohibited Content refers to any material that violates these Terms of Use, encompassing but not limited to unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, hateful, pornographic, or harassing content.

2.3. NEUROLIFY Store

The marketplace within the NEUROLIFY platform where users can share and sell their agents, bots, assistants, and skins.

2.4. NEUROLIFY Platform

The platform provided by NEUROLIFY, including but not limited to mobile applications, desktop applications, web-based software or any of their software as services (SaaS), or any other type of software, where users can share and sell their agents, bots, assistants, and skins.

2.5. Coins

Coins are the virtual currency used within the NEUROLIFY platform to access AI features and services. Coins can be obtained through subscription plans (which include a monthly allocation of coins) or purchased separately as coin packages. Coins are consumed when users interact with AI models, generate content, or use premium features within the Application. Unused coins from subscription plans do not roll over to the next billing period unless otherwise specified. Coins have no monetary value outside the Application and cannot be exchanged for cash or transferred to other users.

2.6. Merchant of Record

For web purchases, Paddle.com Market Limited ("Paddle") acts as our Merchant of Record, meaning Paddle is the entity that processes your payment, handles billing inquiries, and manages applicable taxes and compliance requirements for web-based transactions.

3. General Matters Related to the Mobile Application and its Services

3.1. Validity of Terms and Conditions - The utilization of any Services and/or the Mobile Application, as well as any Redemptions made, are bound by these Terms and Conditions of Use.

3.2. Mobile Application Usage Permission - In case you are not the individual responsible for paying the bills of the mobile phone or handheld device that is being used to access the Mobile Application, it is assumed that you have obtained permission from the bill payer to use the Mobile Application.

3.3. Limitation of Usage - We reserve the right to restrict your usage of the Mobile Application and its Services, including any portion of them, as well as your ability to make any purchases.

3.4 Order Cancellation - We retain the right to decline or annul Your Order at any point, for various grounds, including, but not restricted to: Unavailability of Goods, Errors in the Goods' description or prices, Inaccuracies in Your Order, If we suspect any fraud, unauthorized or unlawful transaction.

4. Product Availability and Mistakes

4.1. We regularly update the range of Goods offered on the Service, which may result in pricing errors, inaccurate descriptions, or unavailability. We may also experience delays in updating information related to our Goods on the Service or in our advertisements on other websites.

We do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, and availability. We reserve the right to modify or update information, and to correct errors, inaccuracies, or omissions without prior notice.

5. Price Policy

5.1. The Company's price policy states that it can modify its prices before accepting an Order. The Company may adjust the quoted prices after accepting an Order in the case of government intervention, changes in customs duties, increased shipping charges, higher foreign exchange costs, or any other factors beyond the Company's control that affect delivery. If such an event occurs, You have the option to cancel Your Order.

6. Payments

The Service offers various purchase options including one-time purchases (such as coin packages and lifetime subscriptions) and recurring subscriptions (weekly, monthly, or annual). Payment can be made through various payment methods depending on the platform: for web purchases, payments are processed by Paddle; for mobile app purchases, payments are processed through the respective app stores (Apple App Store, Google Play Store). Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order. For web purchases, you may see "Paddle" or "Paddle.com" on your bank or credit card statement.

6.1. Web Payments via Paddle

For purchases made through our website (cleverai.app), we use Paddle.com Market Limited ("Paddle") as our Merchant of Record. This means that Paddle processes all web-based payment transactions on our behalf. When you make a purchase through our website, Paddle will process your payment, handle billing, and manage any applicable taxes. By making a purchase through our website, you agree to Paddle's Buyer Terms and Paddle's Privacy Policy. Your payment information is collected and processed directly by Paddle, and NEUROLIFY INC does not store or have access to your full payment card details. You may see "Paddle" or "Paddle.com" on your bank or credit card statement.

6.2. Mobile App Payments

For purchases made through our mobile applications, payments are processed through the respective application stores (Apple App Store, Google Play Store) or through RevenueCat. These in-app purchases are subject to the terms and conditions of the respective platform through which the purchase was made.

6.3. Currency and Taxes

For web purchases via Paddle, prices may be displayed in your local currency where available. All applicable taxes (including VAT, GST, and sales tax) will be calculated and displayed at checkout based on your location. Paddle handles all tax remittance on behalf of NEUROLIFY INC for web transactions.

7. Subscriptions

7.1. Subscription period - Some parts of our Service are only accessible through a paid Subscription, which you will be billed for in advance on a recurring basis. The billing frequency (weekly, monthly, or annually) depends on the type of Subscription plan you choose. Your Subscription will automatically renew at the end of each period under the same conditions, unless you cancel it or the Company terminates it. This applies to subscriptions purchased through both our mobile applications and website.

7.2. Fee changes - The Company reserves the right to modify Subscription fees at any time and in its sole discretion. If the Company decides to change the Subscription fees, the new fees will become effective at the end of the current Subscription period. 7.2.1 Coin Adjustments - The Company reserves the right to change, decrease, or increase the number of coins allocated with a user's subscription at any time, with prior notice. 7.2.2 Model Cost Adjustments - The Company reserves the right to change the coin or cost required for each AI model at any time, with prior notice. We will notify you of any change in Subscription fees with reasonable prior notice, giving you the opportunity to cancel your Subscription before the new fees come into effect. By continuing to use the Service after the new Subscription fee takes effect, you agree to pay the modified fee amount.

7.3. Refund Policy - Paid Subscription fees are generally non-refundable, except where required by law. In certain cases, the Company may consider refund requests for Subscriptions on a case-by-case basis, but such requests are subject to the Company's sole discretion. For complete details, please see our Refund Policy.

7.3.1. Mobile App Refunds - If you purchased the Subscription through an in-app purchase, the refund policy of the Application Store (Apple App Store or Google Play Store) will apply. To request a refund, you will need to contact the Application Store directly.

7.3.2. Web Purchase Refunds - For subscriptions or purchases made through our website via Paddle, refund requests should be submitted by contacting our support team at neurolify@neurolify.com within the applicable refund window: 48 hours for weekly subscriptions, 7 days for monthly subscriptions, and 14 days for yearly subscriptions or one-time purchases. Refunds for web purchases will be processed through Paddle and returned to the original payment method. Please allow 5-10 business days for the refund to appear in your account. Refund eligibility is subject to the nature of the product or service purchased and the extent to which it has been used. If you experience a technical issue that prevents you from using the Service, please contact support and we will work to resolve it or consider a refund where appropriate.

7.3.3. Non-Refundable Items - The following are generally non-refundable: (a) coin packages that have been partially or fully consumed, (b) weekly subscriptions after 48 hours, monthly subscriptions after 7 days, or yearly subscriptions after 14 days of purchase, (c) Pro Lifetime subscriptions after activation, unless required by applicable law.

7.3.4. Account Deletion - In the event of account deletion, if you have an active subscription, we ask that you cancel your auto-renewal before deleting your account to prevent accidental charges. Please note that your current active subscription will be non-refundable upon account deletion.

7.4. Free Trial - The Company may offer a Subscription with a limited-time Free Trial at its discretion. To sign up for the Free Trial, you may need to provide your billing information. If you do provide your billing information during the Free Trial sign-up, the Company will not charge you until the trial period has ended. On the final day of the Free Trial, unless you have canceled your Subscription, the Company will automatically charge you the applicable Subscription fee for the plan you have chosen. The Company reserves the right to modify or cancel the terms and conditions of the Free Trial offer at any time without notice.

7.5. In-app Purchases (Mobile) - The mobile Application may offer In-app Purchases, which allow you to buy products, services, or Subscriptions within the Application. You may be able to find more information on managing In-app Purchases in the Application Store's terms and conditions or your Device's Help settings. In-app Purchases are only usable within the Application and cannot be canceled after download or redeemed for cash or other consideration. If you encounter any issues with an In-app Purchase, please notify us, and we will investigate the issue and provide a replacement or patch, as appropriate. We will not charge you for any replacement or repair. If we are unable to replace or repair the In-app Purchase within a reasonable time frame, we will authorize the Application Store to refund you the cost of the relevant purchase, or you can request a refund directly from the Application Store. You acknowledge that billing and transactions for In-app Purchases are handled by the Application Store where you downloaded the Application and are subject to that store's terms and conditions. If you have any payment-related issues with In-app Purchases, you must contact the Application Store directly.

7.5.1. Web Purchases - For purchases made through our website (cleverai.app), all transactions are processed by Paddle as our Merchant of Record. Web purchases, including coin packages and subscriptions, are governed by these Terms of Use and our Refund Policy as outlined in Section 7.3.2. Your purchase will be linked to your NEUROLIFY account and accessible across all platforms where you are signed in with the same account.

7.6. Pro Lifetime Subscription - The Company may offer a Pro Lifetime subscription option that provides users with a one-time payment for lifetime access to Pro features and services. This option may be available through both mobile app stores and our website (via Paddle). Users who purchase the Pro Lifetime subscription will receive a fixed amount of coins as shown during checkout and will have access to all Pro features available in the application for the lifetime of the service. The Company reserves the right to change the coin amount offered with Pro Lifetime subscriptions from time to time. The Pro Lifetime subscription remains valid only as long as the application and service remain active, which includes but is not limited to: (a) the application being available on app stores or website, (b) NEUROLIFY INC remaining in business and operational, (c) the service not being discontinued, shut down, or declared bankrupt. Pro Lifetime users are eligible to purchase additional coin packages when their allocated coins are depleted. The Company shall not be responsible for refunding Pro Lifetime subscription fees in the event of service discontinuation, company closure, bankruptcy, or any other circumstances that result in the termination of the application or services. By purchasing the Pro Lifetime subscription, users acknowledge and accept these terms and understand that the lifetime validity is contingent upon the continued operation of the service.

7.7. Subscription Management - You may manage your subscription at any time. For mobile subscriptions, use your device's subscription settings or the respective app store. For web subscriptions purchased through Paddle, you can manage your subscription by visiting the customer portal link provided in your purchase confirmation email, or by contacting our support team at neurolify@neurolify.com. To cancel your subscription, you must do so at least 24 hours before the end of the current billing period to avoid being charged for the next period.

8. Promotions

The Service may offer Promotions that are subject to separate rules from these Terms of Use. Before participating in any Promotions, we advise you to review both the applicable rules and our Privacy Policy. In the event that the rules for a Promotion conflict with these Terms, the Promotion rules will take precedence.

9. Disclaimer and Limitation of Liability

9.1. The Mobile Application and Services, along with any information provided on the Mobile Application and use of related facilities are offered on an "as is, as available" basis without any express or implied warranties.

9.2. We disclaim all warranties, including but not limited to, warranties of merchantability, quality, fitness for a particular purpose, accuracy, availability, non-infringement or any implied warranties arising from usage of the Mobile Application or in relation to any inaccuracies or omissions in the Mobile Application.

9.3. We do not guarantee that the Mobile Application will always be available, uninterrupted, timely, secure, error-free, or free from computer virus or other harmful code. The Mobile Application may also be affected by acts of God or other force majeure events.

9.4. We may use reasonable efforts to ensure the accuracy and up-to-date information on the Mobile Application, but we make no warranties or representations as to its accuracy, timeliness, or completeness.

9.5. We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, however caused, resulting from or in connection with the Mobile Application and Services, including your access to, use of, or inability to use the Mobile Application or Services, reliance on or downloading from the Mobile Application and/or Services, or any delays, inaccuracies, or errors in the information or in its transmission, even if we have been advised of the possibility of such damages.

9.6. We shall not be liable in contract, tort (including negligence or breach of statutory duty), or otherwise howsoever caused, for any indirect, consequential, collateral, special, or incidental loss or damage suffered or incurred by you in connection with the Mobile Application and these Terms and Conditions of Use.

9.7. These exclusions and limitations apply to the extent permitted by law. They do not affect any of your statutory rights as a consumer that cannot be excluded or limited.

9.8. We acknowledge that electronic data transfers may be intercepted by others, and we cannot warrant that data transfers or electronic mail transmitted to or from us will not be monitored or read by others, notwithstanding our efforts to ensure that our system is secure.

10. User Accounts

By creating an account with us, you must provide accurate, complete, and up-to-date information at all times. Failing to comply with this requirement constitutes a violation of these Terms, which could lead to immediate termination of your account on our Service.

You are responsible for protecting the password you use to access the Service and for any activity under your password, whether it occurs on our Service or on a third-party social media service.

You must not reveal your password to any third party. You must notify us immediately if you become aware of any security breaches or unauthorized use of your account.

You are not permitted to use the name of another individual or entity as your username, or a name or trademark that is not legally available for use, or a name that is deemed offensive, vulgar, or obscene. Such a use would require appropriate authorization.

11. Connectors and Third-Party Integrations

11.1. Optional Connectors - The Service may offer optional features that allow you to connect your Clever AI account to third-party applications, products, or services (for example, Google Gmail, Google Calendar, or other Google or third-party services we make available) ("Connectors" or "Third-Party Services"). Connectors may include catalog integrations we offer and, when we make them available, connections that use the Model Context Protocol ("MCP") or similar protocols (including custom or remote MCP servers). Connectors are optional. You decide whether to enable them, which available providers or servers to connect, and which permissions to grant. Availability of any particular Connector may change over time.

11.2. Your Authorization - By connecting a Third-Party Service, you instruct and authorize NEUROLIFY INC to access, retrieve, transmit, and process data in that Third-Party Service on your behalf (including through AI agents or automated tools), and, where the Connector supports it and you direct or approve it, to take actions in that Third-Party Service, using credentials or tokens you grant via OAuth or similar authentication. You represent and warrant that (a) you are the account holder or have all necessary rights, authority, and permissions to connect that account and grant those permissions; (b) your use of Connectors complies with the Third-Party Service's terms, policies, and any employer, school, or organizational rules that apply to you; (c) you will not use Connectors to access data you are not authorized to access; and (d) you will not use Connectors to transmit or retrieve regulated, confidential, or sensitive data (including personal health information, financial account credentials, children's data, trade secrets, or employer/school data) unless you have all rights and consents required by law and by the applicable organization.

11.3. Third-Party Terms Apply - Third-Party Services are provided by independent third parties and are subject to their own terms of use, privacy policies, and acceptable-use rules. NEUROLIFY INC does not control and is not responsible for Third-Party Services, their availability, accuracy, security, content, or data practices. Enabling a Connector or linking to a Third-Party Service does not mean we endorse, operate, or are affiliated with that third party. Before connecting, review the third party's terms and privacy policy and the permissions requested on the consent screen. Third-party Connectors and custom servers are not developed or verified by NEUROLIFY INC unless we expressly say otherwise. You use Connectors at your own risk. Do not enable a Connector or custom MCP or similar server unless you know and trust the underlying provider or server and have reviewed its terms and privacy policy.

11.4. Your Responsibility for Actions and Content - You are solely responsible for (a) Inputs you provide and Outputs you use when Connectors are enabled; (b) instructions you give the Service that cause data to be read from a Third-Party Service or, where supported, written to, sent through, modified in, or deleted from a Third-Party Service; and (c) any consequences, costs, liabilities, or disputes arising from those actions (including unintended or incorrect automated actions). AI outputs and agentic actions may be incomplete, incorrect, or unexpected. You should review important actions before confirming them and monitor Connector usage. Content retrieved from a Third-Party Service or MCP server and included in Outputs is not owned by you or NEUROLIFY INC solely by virtue of appearing in the Service, and may remain subject to the third party's terms, licenses, and intellectual property rights.

11.5. Scope of Access - Clever AI will only request access consistent with the Connector's published scopes and the permissions you grant. Access is generally limited to what your connected account can already access in the Third-Party Service. When a Connector is used, we may send applicable portions of your conversation, prompts, tool requests, and related context needed to fulfill the requested action—not your entire account history by default. We do not guarantee that Connector features will always be available, uninterrupted, or error-free.

11.6. Model Context Protocol (MCP) and Custom Connectors - Some Connectors may use third-party or custom servers, including servers that implement the Model Context Protocol ("MCP") or similar open standards (for example, catalog Connectors that run over MCP, or custom or remote MCP servers we make available for you to connect). When you enable such a Connector, you instruct and authorize Clever AI to send applicable portions of tool requests, Inputs, Outputs, and related context needed to fulfill the action to that server and to receive results from it. Custom or remote MCP servers may be operated by you or by third parties and may not be verified by NEUROLIFY INC. You use MCP and similar connectors at your own risk. Do not connect to a server unless you know and trust it. Once data is transmitted to a Third-Party Service or MCP or similar server, it is handled under that server's own terms, privacy practices, security, and retention—not ours—and NEUROLIFY INC is not responsible for that data after it has been provided to the server (other than services we ourselves operate). NEUROLIFY INC does not control and is not responsible for those servers, including unverified or self-hosted ones.

11.7. Disconnect and Suspension - You may disconnect a Connector at any time in the Service settings and/or revoke access in the Third-Party Service's account permissions. We may review, refuse, suspend, limit, modify, remove, or discontinue any Connector (including a custom MCP or similar server) at any time for security, legal, product, or operational reasons, with or without notice where permitted by law, and we have no obligation to review or approve Connectors before you use them.

11.8. No Liability for Third-Party Harm - To the fullest extent permitted by law, NEUROLIFY INC is not liable for any loss, damage, claim, or expense arising from (a) your decision to connect a Third-Party Service or custom MCP or similar server; (b) the acts, omissions, outages, or data practices of any Third-Party Service or MCP server, including use or retention of data after it leaves our systems; (c) actions taken in a Third-Party Service or via an MCP server at your instruction or with your authorization; or (d) unauthorized use of your connected accounts resulting from your failure to safeguard credentials or revoke access. This section supplements, and does not limit, Section 9 (Disclaimer and Limitation of Liability) and Section 14 (Indemnification).

12. Intellectual Property Rights

12.1 The content, images, artwork, logos, trademarks, and other materials displayed on the Mobile Application are protected by copyright laws, international treaties, and other laws. They belong to us or our suppliers and may not be copied, reproduced, sold, published, or distributed without our express permission.

12.2 You are not granted any license or right to use any trademark displayed on the Mobile Application without our written permission. Unauthorized use of any trademarks or content displayed on the Mobile Application is prohibited.

12.3 We will take legal action against any unauthorized use of our trademarks, name, or symbols to protect our rights. All rights not expressly granted here are reserved. Any other product and company names mentioned on the Mobile Application may be the trademarks of their respective owners.

13. User-Generated Content (UGC) Intellectual Property Rights, Revenue Sharing, Distribution Rights and Responsibility

13.1 The content, images, artwork, logos, trademarks, and other materials displayed on the Mobile Application are protected by copyright laws, international treaties, and other laws. They belong to us or our suppliers and may not be copied, reproduced, sold, published, or distributed without our express permission.

13.2 NEUROLIFY Store Policies NEUROLIFY reserves the right to establish policies and guidelines for the NEUROLIFY Store, including revenue-sharing arrangements and distribution of commissions.

13.3 User-Generated Content (UGC) Any content, including but not limited to agents, bots, assistants, skins, or other digital creations known as UGC, developed or created by users within the NEUROLIFY platform ("User-Created Content"), shall be owned by NEUROLIFY INC.

13.4 User-Generated Content (UGC) Intellectual Property Rights NEUROLIFY INC shall have exclusive ownership of all intellectual property rights, including but not limited to copyrights, trademarks, patents, and trade secrets, associated with the User-Generated Content. Users acknowledge and agree that NEUROLIFY INC retains all rights, title, and interest in and to the User-Created Content.

13.5 Distribution Rights NEUROLIFY INC reserves the right to distribute, sublicense, and commercialize the User-Created Content across its platform, including but not limited to its application store and affiliated services, without further consent from the users who created such content. NEUROLIFY INC retains all rights, title, and interest in and to the User-Generated Content.

13.6 Royalty Commission NEUROLIFY INC may, at its discretion, provide a royalty commission to users who created the User-Generated Content. The royalty commission shall be determined by NEUROLIFY INC based on various factors, including but not limited to the popularity, usage, and monetization of the User-Generated Content.

13.7 Restrictions on Distribution Users shall not distribute, sublicense, or otherwise make available their User-Generated Content outside of the NEUROLIFY platform without the express acknowledgment and authorization from NEUROLIFY INC. Any unauthorized distribution of User-Generated Content may result in legal action by NEUROLIFY INC.

13.8 Responsibility Users are solely responsible for the content they create, upload, or share on the NEUROLIFY mobile application. Users must ensure that their content complies with these Terms of Use and does not violate any third-party rights, including but not limited to copyrights, trademarks, privacy rights, or any applicable laws or regulations.

13.9 Prohibited Content Users are prohibited from creating, uploading, or sharing any prohibited content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, hateful, or otherwise objectionable.

13.10 Monitoring NEUROLIFY INC reserves the right, but not the obligation, to monitor, review, or remove any user-generated content that violates these Terms of Use or is otherwise deemed inappropriate, in NEUROLIFY INC's sole discretion.

13.11 Feedback NEUROLIFY INC may collect feedback from users regarding the user-generated content feature to improve the NEUROLIFY mobile application and its services. By providing feedback, users grant NEUROLIFY INC the right to use such feedback for any purpose without compensation to the user.

14. Indemnification

You agree to defend, indemnify, and hold NEUROLIFY INC harmless from any claims, actions, suits, or proceedings brought or threatened against us arising from (a) your use of the Services, including Connectors (including custom MCP or similar servers) and any actions taken in Third-Party Services or via such servers at your instruction or with your authorization, (b) any other party's use of the Services using your user ID, password, account credentials, or connected Third-Party Service or MCP accounts, (c) your violation of any of these Terms and Conditions of Use or of any Third-Party Service's or MCP server's terms, or (d) your lack of authority to connect or grant access to a Third-Party Service or MCP server. You also agree to pay for any damages, costs, and interest related to such claims, actions, suits, or proceedings. Users agree to indemnify and hold NEUROLIFY INC harmless from any claims, damages, liabilities, or expenses arising out of or related to the distribution or use of their User-Generated Content, including but not limited to any claims of infringement of third-party intellectual property rights.

15. Amendments

15.1. We may make changes to the contents of the Mobile Application, including the descriptions and prices of goods and services advertised, without prior notice. We are not liable for any errors or omissions in the Mobile Application's content.

15.2. We reserve the right to modify these Terms and Conditions of Use without notice. The updated version will be published on the Mobile Application and will take effect from the date of posting. It is recommended that you review these terms and conditions periodically as they are legally binding for you.

16. Email Communications

By creating an account and using our services, you acknowledge and agree that NEUROLIFY INC reserves the right to send you email communications from time to time using our registered domain related to cleverai.app. These communications may include, but are not limited to:

16.1. Welcome emails upon account registration or service activation

16.2. Subscription-related notifications, including billing confirmations, renewal notices, and subscription status updates

16.3. News and updates about our platform, new features, product announcements, and service improvements

16.4. Important service notifications, security alerts, and policy updates

16.5. Promotional offers, special deals, and marketing communications related to our services

You understand that these email communications are part of our service offering and help ensure you stay informed about your account and our platform. However, you have the right to unsubscribe from promotional and non-essential communications at any time by following the unsubscribe instructions provided in each email or by contacting our support team. Please note that certain transactional and security-related emails may continue to be sent even after unsubscribing from promotional communications, as they are necessary for the proper functioning of your account and our services.

17. Applicable law and jurisdiction

The Service can be accessed from all countries where local technology allows. Because different places have different laws, by accessing the Service, you and we agree that the federal laws of Canada and the laws of the Province of British Columbia will apply to all matters related to its use, without regard to the conflicts of laws principles. Any disputes arising from or relating to these Terms shall be resolved in the courts located in Vancouver, British Columbia, Canada, and you consent to the personal jurisdiction of such courts.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

19. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and NEUROLIFY INC concerning the Service and supersede any prior agreements or understandings.

20. Contact Information

If you have any questions about these Terms of Use, please contact us at:

For billing and payment inquiries related to web purchases, you may also contact Paddle, our Merchant of Record, through their customer support.